Primera Return & Refund Policy

Shop with Confidence – Easy Returns & Full Refunds

Your satisfaction is our priority. If you're not completely satisfied with your Primera purchase, we offer a hassle-free return process and a full refund within 60 days of receiving your order.
💡 Quick Return & Refund Details:
  • - You have 60 days from the delivery date to return your items.
  • - Products must be in original condition to be eligible for return.
  • - Refunds are processed within 5-7 business days after the return is approved.
  • - Return shipping costs are the customer’s responsibility unless the product is defective or incorrect.
📌 How to Return Your Product:
  • - Contact our customer support team to request a Return Merchandise Authorization (RMA) number.
  • - Package your product securely to prevent damage during return shipping.
  • - Send the item back to the address provided in the return instructions.
  • - Once we receive your return, we’ll promptly issue a refund or exchange.
📞 Need Assistance? We're Here to Help! If you have any questions or need support with your return, don’t hesitate to contact our friendly customer service team. We’re here to assist you! 🔒 Authentic Primera Products, Guaranteed Quality We only sell through authorized retailers to ensure you receive 100% genuine Primera products that meet our high-quality standards. Shop with confidence, knowing there are no hidden fees—just a secure and safe shopping experience. 💬 Still Have Questions? If you have any more questions or need further information, feel free to reach out to our support team. We're always happy to help!